ISC Commerce 2015 Class-12 Previous Year Question Papers

ISC Commerce 2015 Class-12 Previous Year Question Papers Solved for practice. Step by step Solutions with Questions. By the practice of Commerce 2015 Class-12 Solved Previous Year Question Paper you can get the idea of solving.

Try Also other year except ISC Commerce 2015 Class-12 Solved Question Paper of Previous  Year for more practice. Because only ISC Commerce 2015 Class-12 is not enough for complete preparation of next council exam. Visit official website CISCE for  detail information about ISC Class-12 Commerce.

ISC Commerce 2015 Class-12 Previous Year Question Papers Solved

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Maximum Marks: 80
Time allowed: Three hours

  • Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start writing during this time.
  • Answer Question 1 (Compulsory) from Part I and five questions from Part II, choosing two questions from Section A, two questions from Section B and one question from either Section A or Section B.
  • The intended marks for questions or parts of questions are given in brackets [ ].
  • Transactions should be recorded in the answer book.
  • All calculations should be shown clearly.
  • All working, including rough work, should be done on the same page as, and adjacent to the rest of the answer.

Part – I (20 Marks)

Answer all questions.

ISC Commerce 2015 Class-12 Previous Year Question Papers Solved

Question 1.
Answer briefly each of the questions (i) to (x):
(i) Enumerate the components of macro environment of a business concern.
(ii) What is meant by capital gearing ratio ?
(iii) Explain the meaning of gross working capital.
(iv) Distinguish between NEFT and RTGS.
(v) Distinguish between Unity of Direction and Unity of command.
(vi) Explain the term span of control.
(vii) What are the steps involved in the process of recruitment ?
(viii) What is meant by the term place in marketing mix ?
(ix) Explain branding.
(x) What is mobile banking ? State any two banking services available on mobile phone.
Answer 1:
(i) Macro environment is basically referred to the area of external business operations of a particular organization. The components of a macro environment have to be well analyzed before planning the course of marketing programmers as it affects the very performance of a product or an organization. All the factors affecting the performance of a firm in the macro environment are referred to as the components which could be economic, demographic, technological, natural, social .cultural, legal and political.

(ii) Capital gearing ratio is the ratio between the capital plus reserves i.e.. equity and fixed cost bearing securities. Fixed cost bearing securities include debentures, long-term mortgage loans etc.

(iii) Gross working capital is sum of current assets of a company and does not account for current liabilities. Gross working capital includes assets such as cash, checking and savings account balances, accounts receivable, short-term investments, inventory and marketable securities.

(iv) NEFT: NEFT- National Electronic Funds Transfer service can be used for sending funds inter-bank and intra-bank. The limit of remitting funds is from ₹ 1 to limitless.


RTGS : RTGS – Real Time Gross Settlement service can also be utilized for sending funds inter-bank and intra-bank, but the minimum amount is ₹ 2 lakh and no upper limit.

NEFT: Timings : 09:00 hours to 19:00 hours (Monday to Friday)
09:00 hours to 13:00 hours (Saturday)

RTGS: Timings : 09:00 hours to 16:30 hours (Monday to Friday)
09:00 hours to 13:30 hours (Saturday)


Basis of Difference Unify of Command Unity of Direction
Definition A sub-ordinate must have one superior and receive orders only from him. Means activities aimed at the same objective.
Objectives Preventing dual subordination and creating accountability. All the activates aimed of the elected goal or plan.
Subject matter Activates and decisions made in light of the plan and objectives. One head and one plan for a group of activities with the same objective.

(vi) The span of control is the number of subordinates for whom a manager is directly responsible. Some companies also have an ideal span of control, which is the number of reports they feel a manager can effectively manage. In this case, if a manager has fewer reports than the ideal, they may feel he or she is not being effectively used, while if he or she is handling more they may feel that the manager is over-stretched and the reports will not receive enough direction.

(vii) Steps in Recruitment Process

  • Identify vacancy
  • Prepare job description and person specification
  • Advertising the vacancy
  • Managing the response
  • Short-listing
  • Arrange interviews
  • Conducting interview and decision making

(viii) Place is the element of the marketing mix that ensures that the product is distributed and made conveniently available for the consumer – at the right location at the right time. It is imperative that, when the consumer comes into the store to purchase a product, that product is readily available without any issue. Whenever consumers are faced with issues involving the availability of a product, it is almost certain that they will take their business somewhere else,

(ix) A brand basically serves as an identify for a company . This is much more than logos and names. The identity has to be created based on a different and unique idea and put through a compelling story . You have to make sure that it connects well with the all the potential customers and this should also form strong bonds with the customers.

(x) Mobile banking means banking through mobile phone. Mobile banking allow s you to bank anytime anywhere through your mobile phone. You can access your banking information and make transactions on your Savings Account. Loan Accounts and Credit Cards at absolutely no cost. With the new mShop facility on iMobile. you will now be able to recharge your mobile phone and book movie tickets.

Part – II (60 Marks)
Answer any five questions

ISC Commerce 2015 Class-12 Previous Year Question Papers Solved

Question 2.
(a) Explain any three features of business environment. [3] (b) Discuss in brief any four factors that affect the working capital requirement of a company. [4] (c) Explain any five rights of consumers as provided under the Consumer Protection Act. 1986. [5] Answer 2:
(a) All the external forces : Business Environment includes all the forces, institutions and factors which directly or indirectly affect the business organizations.

Specific and general forces : Business environment includes specific forces such as investors, customers, competitors and suppliers. Non-human or general forces are Social, Legal, Technological. Political, etc. which affect the business indirectly.


Inter-relation : All the forces and factors of business environment are inter-related to each other. For example with inclination of youth towards western culture, the demand for fast food is increasing.

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