ISC Commerce 2018 Class-12 Previous Year Question Paper

ISC Commerce 2018 Class-12 Previous Year Question Paper Solved for practice. Step by step Solutions with Questions of Part-1 and Part-2 (Section A , Section-B). By the practice of Commerce 2018 Class-12 Solved Previous Year Question Paper you can get the idea of solving.

Try Also other year except ISC Commerce 2018 Class-12 Solved Question Paper of Previous  Year for more practice. Because only ISC Commerce 2018 Class-12 is not enough for complete preparation of next council exam. Visit official website CISCE  for detail information about ISC Class-12 Commerce .

ISC Commerce 2018 Class-12 Previous Year Question Paper

-: Select Your Topics :-


 Section-A Part-II

 Section-B Part-II

Maximum Marks: 80
Time allowed: Three hours

  • Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start writing during this time.
  • Answer Question 1 (Compulsory) from Part I and five questions from Part II, choosing two questions from Section A, two questions from Section B and one question from either Section A or Section B.
  • The intended marks for questions or parts of questions are given in brackets [ ].
  • Transactions should be recorded in the answer book.
  • All calculations should be shown clearly.
  • All working, including rough work, should be done on the same page as, and adjacent to the rest of the answer.

Part – I 
Answer all questions.

ISC Commerce 2018 Class-12 Previous Year Question Paper

Question 1. [10 × 2]
Answer briefly each of the questions (i) to (x):
(i) Name the two dimensions of business environment.
(ii) What is meant by factoring ?
(iii) What is a debit card ?
(iv) Why is management considered to be a discipline ?
(v) Explain any two sources of external recruitment used in today’s world.
(vi) Name the four elements of directing, as a function of management.
(vii) Distinguish between achertisement and publicity.
(viii) Mention two types of markets, on the basis of the position of buyers and sellers.
(ix) The producer of Lime Fresh’ tea introduces ‘Buy one Get one’ scheme on all the products of ‘Lime Fresh’. Identify the promotional strategy’ used by the producer. State any one objective that could be met by this strategy.
(x) Expand the following terms :
(a) RTGS
(b) NEFT
Answer 1:
(i) The two dimensions of Business Environment are :

  • Micro Environment
  • Macro Environment

(ii) Factoring implies raising finance through the sale or mortgage of book debts. The finance companies provide finance to business concerns through outright purchase of accounts receivables. The debtors of the firm make payments to it which in turn forwards them to the finance company.

(iii) A people can get a debit card by depositing money in the bank. The card holder can make immediate payment for the goods purchased or sendees availed with the help of debit card availed provided the seller has the terminal facility. Debit card can also be used to withdraw money from the ATM.

(iv) Management is considered to be a discipline because it helps to improving discipline among the employees by exercising authority, assigning responsibility and introducing procedures of evaluation and control.

(v) Two sources of external recruitment used in today ‘s world are :
Advertisement : Advertisement in newspaper, business magazines and journal is very common source for fulfilling the senior positions in an organisation. The advantages of this method is that adequate information about the organisation and the job can be given to allow self-screening by prospective candidates.

Employment Exchange : Employment exchanges register the names of job seekers and maintain records of their qualifications, experience etc. These are run by the government and act as a link between the job-seekers and employers.

(vi) The elements of directing are :

  • Supervision
  • Motivation
  • Leadership
  • Communication

(vii) The difference between Advertisement and Publicity :
ISC Commerce Question Paper 2018 Solved for Class 12 1
(viii) Primary and Secondary Market.

(ix) Sales promotion strategy is used by the producers.
Objective: It will increase the immediate sales.

(x) (a) RTGS: Real Time Gross Settlement.
(b) NEFT: National Electronic Funds Transfer.

Part – II 

Section — A

Answer any Two questions.

Previous Year Question Paper ISC Commerce 2018 Class-12  

Question 2.
(a) Explain any three barriers to communication. [3] (b) Explain any four features of Business Environment. [4] (c) Discuss the need for the principles of management. [5] Answer 2:
(a) Three barriers to Communication are :
Semantic Barriers : These are related with the problems in the process of encoding and decoding of message into words or impressions. People interpret words and symbols in terms of their own experience and thinking. It includes faulty translations, technical jargon, unclarified assumptions etc.

Organisational Barriers : These arc related to organisation’s structure, authority, relationships, rules and regulations etc. Due to long lines of communication, flow of information gets delayed and distorted. Every layer of authority cuts off a bit of information, particularly in upward communication.

Personal Barriers: Personal factors like judgement, emotions and social values create a psychological distance between the sender and the receiver. When there is lack of mutual trust and confidence between sender and receiver of the message, communication is not effective.

(b) Business environment can be defined as the sum total of external factors that influence the functioning of a business enterprise. The main features of Business Environment arc given below:
Specific and general forces: Business environment is made up of both specific and general forces. General forces such as economic, social, political, legal conditions indirectly influence the business operations. Whereas specific forces refers to customers, competitors, investors etc. which have a direct effect on the day-to-day working of the business.

Dynamic nature: Business environment is dynamic in nature i.e., it keeps on changing. Entry of new competitors in the market, development of new technology , shifts in the preferences of consumers are examples of environmental changes.

Complexity: Business environment is complex because it consists of several interrelated elements which keeps on changing. Many forces constitutes the business environment. For example, it is difficult to know the impact of economic, social, political, technological and other forces on changes in demand for a product or service.

Uncertainty : Business environment is very uncertain as one cannot predict future events particularly changes in technology and fashion which occur fast and frequently. Its dynamic nature makes it more challenging to handle uncertainty.

(c) Principles of management are required for the following reasons :
Providing managers with useful sights into reality : With the help of principles of management, the organisation will increase the managerial efficiency by adding to their knowledge and ability to understand the various situations. These principles enables managers to solve problems in a methodical way without wasting time and effort in trial and error. It also help to improve the art of management by suggesting how things should be done to get good results.

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